Available
Help desk and knowledge base
Tickets with deadlines, and a help centre your customers can search.
Turn a conversation into a ticket, set its priority and track response and resolution targets.
Publish a help centre for your customers, and use the same articles to power the AI agent.
Tickets with response targets
Public help centre
One knowledge base for people and AI
Questions before you get started
Can customers read the help centre without signing in?
Yes. It is a public page for your customers.
Are tickets linked to contacts?
Yes. Every ticket shows the customer’s history.
Let’s look at how your team works.
Tell us your sector and what is slowing you down. We will show you how the platform fits and what setting it up involves.