Rutba CRM

CRM for stores, clinics and property teams

Every customer, conversation and order in one place.

Bring WhatsApp, Instagram, Messenger, Telegram, web chat, email and your online store into one workspace. Follow up on time, let an AI agent answer the routine questions, and see what actually brings in revenue.

Works in English, Arabic, Turkish and French, with a full right-to-left interface.

One system instead of six tabs

Each part works on its own and gets stronger with the others. Your package decides what is switched on.

Available

Unified inbox

WhatsApp, Instagram, Messenger, Telegram, SMS, web chat and email in one place.

Explore feature
Available

AI agent and assistant

Answers routine questions from your own knowledge, and helps your team write faster.

Explore feature
Available

Contacts and sales pipeline

One record per customer, and a clear view of every deal.

Explore feature
Available

Online store integrations

Orders, products and customers from WooCommerce, Shopify, Salla and Zid.

Explore feature
Available

Automation and follow-up

Rules, sequences and reminders so no customer is forgotten.

Explore feature
Available

Reports and forecasts

See where revenue comes from and what is likely to close.

Explore feature
Available

Help desk and knowledge base

Tickets with deadlines, and a help centre your customers can search.

Explore feature
Available

Quotes, invoices and payments

Send a quote, get paid online and keep the record with the customer.

Explore feature
Available

Patient journeys for clinics

One file from assessment to follow-up, including travel.

Explore feature
Available

Real estate CRM

Listings, client requests, matching and viewings.

Explore feature
Available

Teams, roles and security

Clear access for every person, and a record of what changed.

Explore feature
Available

Four languages, right to left

English, Arabic, Turkish and French for every person.

Explore feature

From first message to repeat customer

A simple path your team can follow every day.

Connect your channels and store

Link WhatsApp, social inboxes, web chat and your online store. Customers and orders start arriving in one place.

Work from one inbox and one pipeline

Your team replies, assigns, tracks deals and sees the full customer history without changing tools.

Automate the follow-up

Sequences, reminders and an AI agent handle the routine work, and reports show what is working.

Questions before you get started

Who is the platform for?
Online stores, clinics and medical tourism teams, and property teams. Any business that talks to customers across several channels can use the general CRM.
Which channels and stores connect?
WhatsApp, Instagram, Messenger, Telegram, SMS, web chat and email on the messaging side. WooCommerce, Shopify, Salla and Zid on the store side. Each connection uses your own provider account.
Can one account work with several companies?
Yes. Access depends on a separate membership in each company, and data never crosses between them.
What does the AI agent do?
It can answer customers from your own knowledge base, draft replies and summarise conversations. You decide where it runs, and it hands over to a person when it cannot help.
Is my data used to train AI?
No. AI features are off until your company turns them on, and your data is not used to train models.
Which languages are supported?
English, Arabic, Turkish and French. Arabic uses a full right-to-left interface.
How do I get started?
Request a demo. We look at how your team works, then set up your company and connect your channels with you.

Let’s look at how your team works.

Tell us your sector and what is slowing you down. We will show you how the platform fits and what setting it up involves.

Request a demo