Languages and time zones

Each person in a company chooses the language they work in and the time zone their day follows. Neither choice changes your data or what anyone else sees. This page explains where each setting lives and what it affects.

The interface language

Rutba CRM speaks English, Arabic (العربية), Turkish (Türkçe) and French (Français). English is the default.

Change the language

1. At the top of any page, open the Language list.
2. Choose your language.
3. Select Apply.

The page reloads in the new language, at the same place. The same list is on the sign-in page, so you can choose before you sign in.

What the choice covers

• The language is remembered in this browser, not in your account. It stays after you sign out, and applies to every company you open in that browser. On another phone or computer, choose it once more.
• Rutba CRM does not guess the language from your browser settings: until you choose, pages are in English.
• Names, notes, messages and everything else you type stay exactly as written. Only the interface changes.
• Reminder emails use their own language setting, described below.

Working in Arabic

When you choose Arabic, the whole workspace turns right to left: the sidebar moves to the right and the layout is mirrored.

• Email addresses, web addresses, phone numbers, dates and codes are kept left to right, so they read correctly inside Arabic text.
• Names and notes in other languages keep their own direction.
• You can mix languages in one company: one colleague can work in Arabic while another works in English, on the same contacts and deals.

Your time zone

Two settings decide which time zone you see, and they are separate.

The time zone of your day

Home and Today both have a Time zone list. It decides what "today" means: which tasks are due today, the day's appointments, and the times in the activity list.

1. Open Today, or scroll to the bottom of Home.
2. Choose your Time zone.
3. Select Apply.

The choice is kept until you sign out, and the two pages share it. Until you choose, the time zone is UTC. New appointments start with this time zone, and you can change it on each appointment.

The time zone of your emails

Reminders and digests are sent according to your settings on the Notifications page.

1. Open Notifications in the sidebar.
2. Under Email and language, choose the Email language and the Time zone.
3. Tick Send me reminders by email if you want reminders by email.
4. Select Save.

Owners and administrators can also choose Send me the daily business digest and Send me the weekly business digest on Monday. A digest arrives from 08:00 in the time zone you saved here. The same time zone sets the days and times in the Notifications list and your phone's Quiet hours.

Good to know

• The time zone lists offer a fixed set of common zones: UTC, Istanbul, London, Paris, Berlin, Riyadh, Dubai, Cairo, New York, Chicago and Los Angeles. If yours is not there, pick the one with the same clock time.
• The days and times in the bell and the Notifications list follow the Time zone under Email and language, UTC until you choose one.
• The language of the public site and this help center comes from its address: an /ar/ page is in Arabic whatever language you chose for the workspace. Turkish and French readers see the English version of these guides.

Troubleshooting

• The page went back to English. The language is kept in your browser. Clearing cookies, or using a private window or another device, starts again in English. Choose it again from Language.
• "Today" shows yesterday's tasks. Your time zone is probably still UTC. Choose your own on Today and select Apply.
• My digest arrives at the wrong hour. Check the Time zone under Email and language on the Notifications page, not the one on Today.